Privacy Policy

At Creyalle (Creyalle.com), we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with applicable Nigerian data protection laws and international best practices.

1. Introduction

Creyalle (referred to as ‘we’, ‘our’, or ‘us’) is dedicated to maintaining the confidentiality, integrity, and security of our customers’ personal information. By using our website or engaging with our services, you acknowledge and consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect both personal and non-personal information from you, including but not limited to your name, email address, phone number, shipping address, payment details, and device information. Additional data such as IP address, location, and browsing behavior may also be automatically collected for analytical purposes and to enhance your user experience.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.
• Communicate with you regarding your account or transactions.
• Provide customer service and support.
• Improve our products, services, and website functionality.
• Send updates, promotional offers, and other marketing communications (where permitted).
• Detect and prevent fraud or other unauthorized activities.

4. Data Sharing and Disclosure

We may share your personal information with trusted third-party partners and service providers who assist us in delivering our services, such as payment processors, logistics providers, and IT support. We ensure that these parties maintain adequate data protection measures and use your information only as necessary to perform their designated functions.

5. Data Storage and Security

Your personal data is securely stored and protected against unauthorized access, disclosure, alteration, or destruction. We employ industry-standard security measures, including encryption and access controls. Your data will be retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website performance, and deliver personalized content. You may choose to disable cookies in your browser settings; however, doing so may limit certain functionalities of our website.

7. International Data Transfers

As a Nigerian-based company, Creyalle primarily processes your data within Nigeria. However, certain service providers may operate in other jurisdictions. In such cases, we ensure that appropriate safeguards are in place to protect your information in line with applicable data protection laws.

8. Your Rights and Choices

You have the right to access, correct, or delete your personal information, as well as to withdraw consent for data processing where applicable. To exercise any of these rights, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to external websites or services that are not operated by Creyalle. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on our website, and the effective date will be revised accordingly.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at:

Creyalle
Email: hello@creyalle.com
Website: https://creyalle.com